Bud E. Alldredge, Jr.,DVM President Sweetwater, TX
David W. Rosberg, Jr., DVM Vice President Mason, TX
J. Todd Henry, DVM Secretary Wimberley, TX
Richard S. Bonner, Jr. Member Corpus Christi,
Janie Carpenter, DVM Member Garland, TX
John D. Clader, DVM Member Jourdanton, TX
Joe Mac King, DVM Member Dallas, TX
Mamie Salazar-Harper Member El Paso, TX
Chad Upham Member Boerne, TX
Factors prevented certification of the four key enforcement performance measures tested because the Board did not keep a record of all the complaints it received and because the Board lacked adequate controls to ensure the accuracy of the reported results. Those four performance measures were:
- Number of Jurisdictional Complaints Received.
- Number of Complaints Resolved.
- Average Time for Complaint Resolution (Days).
- Percentage of Complaints Resulting in Disciplinary Action.
Download complete audit report here
Texas State Board Complaint Statistics
Timeline of Events
January 25, 2011
Filed a complaint with the Texas State Board Of Veterinary Medical Examiners on two different veterinarians.
February 8, 2011
State Board proceeded with investigation into my complaint on veterinarian # 1.
February 17, 2011
State Board proceeded with investigation into my complaint on veterinarian # 2.
March 7, 2011
Received both veterinarians' responses to my complaints.
February 1, 2012
Received notification that the "Board's" review failed to identify any violation of the Veterinary Licensing Act or the Rules of Professional Conduct for each veterinarian.
Notice the length of time for investigation completion.....372 Days
Note: The "Board's" review actually means only TWO Board members, who are veterinarians, reviewed the file.....interesting!
I found it interesting that the "Board" did not notify me of my right to appeal their decision. After much research, I discovered the following:
Source Note: The provisions of this §575.281 adopted to be effective August 1, 2010, 35 TexReg 6539
(A) Initiation. Following the receipt of the notice of dismissal of a complaint, the complainant may appeal the dismissal to the board. To be considered by
the board, the appeal must:
(1) be in writing;
(2) be received in the Board office no later than the 60th day following the
date of the complaint dismissal notification; and
(3) list the reason(s) for the appeal. The appeal should provide sufficient
information to indicate that additional review is warranted.
(B) Review of an Appeal. Appeals will be considered by a veterinarian member of the board ("reviewing veterinarian"). Upon review of an appeal, the reviewing veterinarian may determine any of the following:
(1) The investigation should remain closed;
(2) Additional information needs to be obtained before a determination can be
made as to whether a violation of the Act occurred;
(3) The case should be referred to an ISC for a determination.
(C) Notice. The complainant shall be notified of the Board's decision concerning the appeal.
(D) Appeals Limited. Only one appeal shall be allowed for each complaint.
March 2, 2012
I Received the statistics I requested from the State Board by utilizing the Freedom of Information Act. Check back, they will be posted soon!
April 2, 2012
And the appeal process begins. Contact me if you have ever filed a complaint
against a Texas Veterinarian with the State Board. I specifically need to know
if you were notified of your right to appeal in writing upon dismissal of
May 7, 2012
My Texas Board of Veterinary Medical Examiners appeal was dismissed. The Texas Board of Veterinary Medical Examiners found no wrong doing. The Corpus Christi Veterinarian that performed Kitty's first amputation surgery chopped off her leg and tossed it into the trash without sending it to pathology.....and this is acceptable to them! Yet they disciplined Marvin Hare on July 7, 2008, for disposing of a tumor without sending it to pathology. Dr. Elaine Rose Caplan testified "that once a mass has been surgically removed from an animal it should be preserved for six months after the surgery even if a client refuses histopathology or further testing". I guess the Texas State Board chooses WHO they want to discipline. Marvin Hare, Dockett 578-08-2864.
May 15, 2012
Email I received today......
I was told that the complainant is notified of their right to appeal, however, after reviewing the letters you sent, we see that this is not the case. We are in the process of updating the procedures to ensure that this information is included in all closure letters.
Human Resources Director/Executive Assistant
Texas Board of Veterinary Medical Examiners
333 Guadalupe, Suite 3-810
Austin, TX 78701
512.305.7555 main #
512.305.7563 direct #
So the fact that they have only had one appeal in the last ten years didn't alert
them that complainants were NOT being notified of their right to appeal?
According to their website, The American Animal Hospital Association (AAHA) is the only organization that accredits small animal hospitals throughout the U.S. & Canada. AAHA-accredited hospitals adhere to the highest quality standards, which helps ensure the best care for your pet.
The veterinarian clinic that I took Kitty Kat to in Corpus Christi,TX was AAHA accredited for 25 years.
Verify Your Veterinarian's License and Disciplinary Records